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Care at home

The Assessment and Rehabilitation Centre (ARC)

A unique service delivered via an integrated team of council and NHS staff, providing rehabilitation and intermediate care.

The ARC is fundamental in supporting NHS services by helping discharges from the local hospital’s busy acute wards and provide ‘step-up beds’ for individuals in the community to avoid hospital admissions.

The service offers a dedicated and tailored programme of support to help those in need achieve and maintain as much independence as possible.

health professional speaking to elderly lady

The extra support service

The extra support service provides care and support to individuals aged 16+ to live in their own home. This could be for those with or without a learning disability, and/or who may show behaviours that can be considered as challenging.

The range of support offered varies from 24-hour intensive support within an individual's own home, through to an outreach basis whereby targeted support can be offered for a few hours each day.

man and boy with bus in background

Home care and reablement service

Blackpool Council’s home care and reablement service delivers high quality person-centred care and support to people within their own homes. Offering short term intermediate care and reablement, the aim is to develop achievable goals in a collaborative way that optimise independence and wellbeing.

The service provides tailored support in areas such as: administration of medication, personal care, meal preparation and domestic cleans for example.

Elderly man and a nurse on a sofa

Intermediate care: Residential settings

Keats day service

Keats provides day care, support and respite for people with moderate and advanced dementia.

The primary goal of the service is to support people to improve and keep their quality of life, promoting independence where possible whilst providing respite for carers.

Day care support is regarded as an important respite service to families and carers looking after a person with dementia, as well as helping people who live with dementia to stay living at home longer.

a woman holding hands with an elderly woman

Mental health, learning disability and autism

Respite and short breaks service

Blackpool has two sites — Coopers@Devonshire and Coopers@Ambleside offering respite and short breaks to adults with learning disabilities, autism and complex physical and/or health issues and challenges.

The aim of the respite facility is to provide a personalised service, tailored around each person’s individual assessed needs.

smiling girl playing with an abacus

Langdale — Daytime activity service

The Langdale daytime service offers users the opportunity to receive an activity led service, based around individual needs and identified interests.

The team ensure activities delivered are enjoyable, engaging and outcome-based to meet specific needs. The goal is to provide or support a range of sessions to help local residents with additional needs gain new skills, grow in confidence and to enjoy their time with us.

There are two daytime centres, Langdale based at BCIL (Blackpool Centre for Independent Living) houses Nibbles Café, social space, a workshop and garden for people to both work within and enjoy.

The Langdale based at Bispham (previously Bispham Library) is a modern, bespoke unit where adults with a learning disability and/or complex health needs can attend for support. It offers a state-of-the-art sensory space, fully equipped rooms and accessible areas throughout the building.

Two people playing musical instruments

The Phoenix service

The Phoenix service is a residential mental health service predominantly supporting adults who are experiencing a mental health crisis or social crisis that may lead to a deterioration in mental health.

The service typically offers short stays to enable those staying to recover within a 'home from home', non-clinical, therapeutic environment to aid recovery and return to independence.

a man undergoing counselling

Support, response and telecare

The provider peer support and resilience team

The provider peer support and resilience team offer practical support, guidance and signposting to both internal and external Care Providers across Blackpool.

The team undertake various governance and compliance projects for the sare and support division, along with leading on promotion, marketing and recruitment initiatives.

a woman with a clipboard and pen

Shared Lives

Shared Lives is an alternative to traditional forms of care, a service that matches adults over the age of 16 who need support the opportunity to become part of an alternative family for a range of reasons.

Our team works with Shared Lives carers and volunteers to enable them to help those they are caring for to become part of a community, gain confidence and skills to become as independent as possible to live the life they choose.

two woman laughing


Vitaline provides a responsive, comprehensive 24 hours, 7-days a week, 365 days a year service to over 5,000 individuals living independently, connected to a variety of telecare technology.

Vitaline’s staff are all fully trained to act as call handling operators, assessors, installers and responders, ensuring the team’s roles can be flexed according to the demands on the service.

In addition to providing a speedy response to individuals, Vitaline assists carers and families by providing an early detection of emergencies, easing a fast response with the opportunity to address problems at an early stage — supplying a sense of security and peace of mind for individuals and their families.

The team are resilient, hardworking, caring and always go the extra mile to provide an exceptional service, making a real difference.

a man talking on a headset